Privacy Policy

1. Introduction

Key Business Law ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at keybusinesslaw.com or contact us through our services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

Our business inquiry form collects contact and company details, your Ontario location, the category of assistance requested, and any optional non-confidential information you provide. We save the inquiry and send a notification to the firm so the team can review fit and respond. Inquiry submission does not create a calendar appointment. Optional marketing consent is recorded separately and is not required to submit an inquiry. If provided in the campaign link, we may retain limited campaign attribution; advertising click identifiers are retained only with advertising consent. We do not send your form fields or legal description to advertising analytics.

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and company name when you submit our contact form or engage our services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us directly, including emails and messages submitted through our contact form.
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies as described in our Cookies Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested.
• To communicate with you about our services, updates, and relevant legal information.
• To improve our website and user experience.
• To comply with legal obligations and professional regulatory requirements.
• To protect the security and integrity of our website and services.

4. Attorney-Client Privilege and Confidentiality

Information shared with us in the context of a legal engagement is protected by attorney-client privilege and professional confidentiality obligations under applicable law and the Law Society of Ontario Rules of Professional Conduct. We will not disclose confidential client information except as required by law or with your express consent.

Please note that submitting a contact form or inquiry does not automatically create a lawyer-client relationship. A formal engagement agreement must be established before attorney-client privilege applies.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering our services, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Professional Network Referrals: With your explicit consent, when introducing you to members of our professional network.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure communication protocols (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under applicable Canadian privacy legislation, including PIPEDA and provincial privacy laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for the collection or use of your information (subject to legal and contractual limitations).
• Request deletion of your personal information, subject to our legal retention obligations.
• File a complaint with the Office of the Privacy Commissioner of Canada.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: